Help with our apps

How can we help?

Choose your app for setup instructions, controls, and troubleshooting.

Hotel Watch

iPhone · Clock, alarm, camera setup, and recordings.

Mac · Idle activation, monitoring, storage, and recordings.

For general business inquiries, email [email protected]. For app help or privacy questions, use our support address below.

Include the app name and version, device model, operating system version, and what happened. Please avoid sending private video footage.